Policies

Payment Policy

Check-out is 10am on the day of departure. Late check-out may be available for an extra charge of $20 per hour.

Credit Card details must be provided on arrival.

A bond of $100 per Studio Unit or a bond of $200 per Townhouse can be required at the time of check in.

This is a smoke free complex. Please smoke in the designated smoking area (near Reception). Smoking in the room will incur a $200 fine.

Pets are not allowed.

The Motel is not responsible for any valuables left behind.

Please return keys to the reception before departing or there will be a $50 fine.

Visitors are permitted at the management's discretion. The registered guest is responsible for the behaviour of all persons/visitors whilst on the property. Any damage to our property and any costs associated with inappropriate behaviour resulting in loss of income to the motel, will be charged to the registered guest.

Large, noisy gatherings or parties is not allowed. Excessive noise, disturbing other guests may result in being requested to vacate the room and a penalty(at least a $100 fine)

A minimum of 24 hours notice is required for cancellations. Failure to provide 24 hours notice will result in a charge of one night accommodation.

A minimum of 48 hours notice is required for all Conference Cancellations. Failure to provide 48 hours notice will result in a charge of the Conference hire fee.